Huawei PV Inverter Warranty

Huawei provides a standard 10-year product warranty on all inverters, with warranty response times of less than 3 working days. The warranty covers defects in materials and workmanship, with free replacement of defective units. Extended warranty options up to 20 years are available in some markets. [pdf]

FAQS about Huawei PV Inverter Warranty

What is a limited product warranty for Huawei inverters?

fect has occurred due to a defect in materials or workmanship).This Limited Product Warranty only applies to Customers who have purchased the Covered Products directly from Huawei, or from an authorized seller of Huawei Inverters in the Europea

What is smart PV warranty services?

UK PSTI STATEMENT Smart PV Warranty Services provides Warranty Services about HUAWEI FusionSolar Utility、C&I、Residential and HUAWEI FusionSolar SmartPVMS，if any product quality defects occur during the warranty period, HUAWEI will provide free services based on the specified service level and scope.

Does Huawei offer a warranty service?

Otherwise, the warranty service is not available for purchase. Upon the expiry of the warranty period specified in the service contract, Huawei shall not provide any service or support to the related products or software, and shall be exempted from any legal and compensation liabilities.

How do I get warranty information on my inverter?

You only need to input the serial number of the inverter in the dedicated field, write the correct captcha code, and click submit. After that, you will see warranty information about the inverter and also be able to generate the warranty doc. You can check the above image as an example. Was this article helpful?

What is Huawei C&I smart PV system?

As the core electrical component in the PV system, it converts PV DC power into AC power. Huawei C&I Smart PV solution involves Huawei products such as the inverter, optimizer, SmartLogger, AC combiner box, Smart Array Controller (SACU), power line communication (PLC) module, and potential induced degradation (PID) module.

Is Huawei liable for damages incurred under warranty agreement?

Huawei shall not be liable for any indirect damages including but not limited to loss of income or profit, damage to reputation, or loss of data. The maximum liability of Huawei under this warranty agreement shall not exceed the amount paid by the Buyer to Huawei for the related product.

Huawei produces energy storage and power storage products

Huawei’s FusionSolar is an integrated smart energy solution that enhances the efficiency and effectiveness of solar power systems. It includes advanced energy storage options, enabling consumers to maximize their solar energy usage. [pdf]

How long is the warranty period for Huawei s energy storage lithium batteries

The warranty service is the product assurance service provided within the product warranty scope to resolve lithium battery quality issues. The service includes help desk,. . Party B shall not be liable for any damage to lithium batteries due to force majeure (such as earthquakes, volcanic eruptions, mudslides, lightning. . The warranty start date of lithium batteries cannot be later than six months (outside China) or three months (in China) after the battery delivery date. Scenario 1: Party B is responsible for product installation. The product warranty starts from the date when the preliminary. The standard warranty period of lithium batteries is one year. If extended warranty is required, consult the SSD and evaluate the maximum service life of lithium batteries based on the battery model and application environment. [pdf]

FAQS about How long is the warranty period for Huawei s energy storage lithium batteries

When does Huawei warranty start?

Warranty start date: The warranty period starts from the 90th day after Huawei's product is delivered or the date when Huawei receives the service request for the product (whichever is earlier). The warranty period is applicable to project-based products.

When does a lithium battery warranty start?

The product warranty starts from no later than three months after the product arrival or no later than six months after the product shipment. Two parties negotiate to specify the start date based on project conditions. The standard warranty period of lithium batteries is one year.

Does Huawei offer warranty extension service?

Huawei provides the warranty extension service. The customer can purchase the 5-year warranty only when the PV plant is connected to Huawei PV cloud or offline inspection is purchased. In principle, the product warranty period must be continuous from the date of purchase. Otherwise, extension warranty is not supported.

How long is the warranty on a battery module?

For details, see Table 2-1. The performance warranty of the battery module is based on the ten-year warranty period and the number of cycles. The one that reaches the warranty first takes effect, and the warranty expires.

Do I need an extended warranty on a lithium battery?

If extended warranty is required, consult the SSD and evaluate the maximum service life of lithium batteries based on the battery model and application environment. Extended warranty can be provided within the service life and needs to be quoted. Subject to the feedback from the local spare parts contact person.

What is the difference between battery warranty and energy storage warranty?

The performance warranty of the battery module is based on the ten-year warranty period and the number of cycles. The one that reaches the warranty first takes effect, and the warranty expires. Energy storage warranty includes product warranty and performance warranty, which are provided separately.