When does Huawei warranty start?

Warranty start date: The warranty period starts from the 90th day after Huawei's product is delivered or the date when Huawei receives the service request for the product (whichever is earlier). The warranty period is applicable to project-based products.

When does a lithium battery warranty start?

The product warranty starts from no later than three months after the product arrival or no later than six months after the product shipment. Two parties negotiate to specify the start date based on project conditions. The standard warranty period of lithium batteries is one year.

Does Huawei offer warranty extension service?

Huawei provides the warranty extension service. The customer can purchase the 5-year warranty only when the PV plant is connected to Huawei PV cloud or offline inspection is purchased. In principle, the product warranty period must be continuous from the date of purchase. Otherwise, extension warranty is not supported.

How long is the warranty on a battery module?

For details, see Table 2-1. The performance warranty of the battery module is based on the ten-year warranty period and the number of cycles. The one that reaches the warranty first takes effect, and the warranty expires.

Do I need an extended warranty on a lithium battery?

If extended warranty is required, consult the SSD and evaluate the maximum service life of lithium batteries based on the battery model and application environment. Extended warranty can be provided within the service life and needs to be quoted. Subject to the feedback from the local spare parts contact person.

What is the difference between battery warranty and energy storage warranty?

The performance warranty of the battery module is based on the ten-year warranty period and the number of cycles. The one that reaches the warranty first takes effect, and the warranty expires. Energy storage warranty includes product warranty and performance warranty, which are provided separately.