What are the main functions of the EMSCOM system?

The EMSCOM system's main functions are to provide communications between ambulance/rescue and hospital emergency rooms to allow notification of incoming injured patients to health care facilities.

How do EMS responders communicate with patients?

The number one rule of therapeutic communication is remaining calm while reassuring the patient that effective care will be provided. Specifically, an EMS responder should: Provide his or her name upon arrival so the patient feels at ease.

Why is radio communication important in EMS?

Proper radio communication allows EMS personnel to prepare for the call before arrival on the scene. Understanding the scene provides time for the responder to formulate a response before arrival, especially if a patient must be transported to the ER. FIGURE 1. Portable radios are essential gear in mass casualty incidences but

What is effective verbal communication in EMS?

Effective verbal communication is a daily challenge for EMS providers. Therapeutic communication requires etiquette and special understanding when providing care to a variety of audiences. Use effective verbal communication strategies, including questioning skills.

How do I select a EMS base station Radio?

To select a channel on an EMS base station radio, you should set the channel selector on the local primary channel as used in your area. The channel select button must be depressed in order to transmit on the selected frequency.

Are close-ended questions required in EMS?

In a few exceptions, close-ended questions are necessary. EMS personnel are often required to use radios, cellphones, and other electronic communication devices. No matter what devices are used, some aspect of face-to-face reporting will be required upon arrival at the hospital to ensure a smooth tran-sition for the patient and family.